Heating  Air Conditioning    Controls    Commercial Appliances Design Build

                  4755 Fox St. Denver CO 80216
                 (303) 986-0366 Fax (303) 762-1767

Thank you for taking the Customer Satisfaction Survey. The survey should take less than five minutes of your time to complete.
 

Name:      
Address: 
City:       State:     Zip Code:
Phone Number (optional)     -  

Please rate your satisfaction level with each of the following statements.

1 = very satisfied
2 = somewhat satisfied
3 = neutral
4 = somewhat dissatisfied
5 = very dissatisfied

Service Technician

1. How satisfied are you with the solutions or service offered by the Technician?  

 1   2   3   4   5

2. How satisfied are you with time and cost of your service?

 1   2   3   4   5

3. How satisfying was the communication of the Technician?

 1   2   3   4   5

4. Rate your satisfaction with the Technician's knowledge.

 1   2   3   4   5

5. Rate your overall satisfaction with the service.

 1   2   3   4   5

Office Support:

6. How satisfied are you with the responsiveness of the Dispatch Personnel?

 1   2   3   4   5

7. How satisfied are you with the Dispatch response to your problem?

 1   2   3   4   5

8. Rate your overall satisfaction with the Office support.

 1   2   3   4   5

Company:

9. Rate your overall satisfaction with the response.

 1   2   3   4   5

10. Overall, how satisfied are you with Westech Mechanical as a company?

 1   2   3   4   5

11. How can Westech Mechanical improve your customer experience?
 

Thank You - Your responses help make us a better company.